Arpco Inc. Case Study

Module 3, Team AssignmentPage 1 /7Should Wollen recommend Lewis for the U.K. position?Yes, Wollen should recommend Lewis for the product manager position in U.K. Laura Wollen is the group marketing director of the ARPCO, Inc. She must decide whether to suggest a good performance product manager for the U.K. position. Laura Wollen gives the internationalexposure to Lewis. Laura Wollen believes that Lewis has the talents because he has been reporting to Laura for the past three years and instantly proved as a winner and he is the most qualified. Lewis should be given a chance to prove himself, as was given to Laura upon leading the home workshop division. Denying Lewis the promotion based on race may put ARPCO in legal jeopardy. Success of Lewis will also boost Laura’s career. Is Abbott correct in saying that Wollen has made this too much of a personal issue?No, Abbott was not right in saying s that Wollen has made it a personal issue. Lewis hasthe talents so he was given this job opportunity. Wollen asked him to follow the introduction ofthe charging system for the ARPCO’s new cordless tools. Lewis completes this assignment withinterdependence and collaboration. Lewis did his work carefully to make the relationship that heneeds with ARPCO. The Proact decision making model was developed by John S.Hammond, Ralph andRaffia. The term PrOACT is an acronym of the five elements that are problem, objectives,alternatives, consequences and tradeoffs. The Proact model is the good framework for guiding inmaking the important decisions. The last two elements of the models are consequences and thetrade offs. If we make the alternative, we need to understand the consequences. Each alternativewould have their own objectives. While making the description of the consequences, it is

Press Release | 02/04/2014

PARSIPPANY, N.J., (February 4, 2014) – York Risk Services Group, a premier provider of a full range of claims administration and risk management services, today announced it has named Francis Fey and John Brockschmidt co-presidents of its York Pooling division.

Fey will serve as President and Chief Strategy Officer with responsibility for new business development and strategic acquisitions.  Brockschmidt will serve as President and Chief Operating Officer, with responsibility for delivery of services to clients.

York Pooling provides a coordinated array of pool administration services including underwriting, coverage design, claims management, risk control, reinsurance placement, financial management, accounting services and Board support to self-insured public entity pools.

“Our in-house team includes program managers, underwriters, claims managers, risk control experts and CPAs who serve as trusted advisors to our clients and create custom solutions that help pools manage risk and the cost of risk,” noted Brockschmidt.

“The York Team has been creating and managing customized programs for public entities since 1985,” added Fey.  “The services we offer, coupled with the expertise of our staff, help public entity pools understand and meet their risk management challenges and become more successful in their unique markets.”

“York has a long tradition of providing insurance, claims and risk management services for public entities, and we are uniquely positioned to understand and help pools meet their risk management challenges,” said Rick Taketa, President, York Risk Services Group.  “Under the capable leadership of Francis and John, York Pooling will continue to expand the services we offer and enhance the results we deliver to our pool clients.”

Brockschmidt has more than 25 years’ experience in the property/casualty insurance industry.  He previously served as President of Southfield, Mich.-based American Risk Pooling Consultants, Inc. (ARPCO), and joined York in 2008 when York acquired ARPCO.    Prior to that he held various positions with Willis, an insurance brokerage firm, and Home Insurance Company. He was graduated from Michigan State University with a degree in Finance, and holds the CPCU and ARM designations.

Fey, who also serves as President and CEO of Austin-TX based JI Companies (JI), joined York in 2011 when York acquired JI. He has over 30 years of experience in the public entity pooling industry, including building and managing one of the largest property/casualty pools in the country. Fey received a B.A. from Rice University, and has completed specialized study in programs sponsored by the Risk and Insurance Management Society (RIMS) and the Public Risk Management Association (PRIMA).

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